Homeowner Terms of Service

TaskTango Markets operates a matching marketplace. We take your project details and make them available to independent local businesses that serve your area. We are not a home services contractor, we do not perform the work, and we do not employ, supervise, subcontract or direct the professionals on the marketplace.

Any quote, contract, schedule, payment, warranty or guarantee is strictly between you and the professional you choose. TaskTango is not a party to that agreement and does not set prices. You are responsible for vetting the business, agreeing on scope in writing, and confirming licensing and insurance before work begins.

Submitting a request and comparing professionals is free for homeowners. You are never obligated to hire anyone. Professionals pay TaskTango a fee to receive requests; that fee does not change what you pay for the work.

By submitting a request you agree that matched professionals may contact you by phone, text or email about that project. A shared request is capped at four professionals. Consent is not a condition of purchase and message and data rates may apply. You may ask any professional to stop contacting you at any time.

Please give accurate project and contact details. Submitting false, duplicate or test requests, or using the marketplace to solicit professionals for anything other than a genuine project, may result in removal from the service.

Verification badges reflect license and insurance documents a business submitted and we reviewed at a point in time. External ratings are labeled by source. A badge is not an endorsement, a warranty of workmanship, or a guarantee that a business's credentials remain current. Always confirm directly.

An account is optional; you can submit a request as a guest. If you create one, keep your credentials secure — you're responsible for activity under your account. You can ask us to close it at any time by emailing support@tasktango.com.

Raise the issue with the professional first, in writing. If it isn't resolved, email us with your request details and what happened. We can investigate, mediate informally, and remove businesses from the marketplace, but we cannot arbitrate your contract, order a refund from a professional, or guarantee the work. Licensed trades can also be reported to your state contractor licensing board.

The marketplace is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, TaskTango disclaims all warranties, including any implied warranty of merchantability, fitness for a particular purpose and non-infringement, and is not liable for the acts, omissions, workmanship, delays, damage or conduct of any professional.

To the fullest extent permitted by law, TaskTango's total liability arising out of or relating to your use of the marketplace will not exceed one hundred U.S. dollars ($100). Nothing in these terms limits liability that cannot be limited under applicable law.

Our Privacy Policy explains what we collect and what is shared with professionals, and is incorporated into these terms.

We may update these terms and will post changes on this page with a new date. These terms are governed by the laws of the State of Arizona, without regard to conflict-of-law rules. Questions go to support@tasktango.com.